| Organisation (org) | Your shop's CutBench workspace |
| Slug | URL identifier, e.g. stonework in stonework.cutbench.io |
| Job ref | Unique job reference, e.g. JOB-0002 |
| Worker kind | Office, Templater, or Fitter — separate from staff vs freelance |
| Staff | Employed by the shop; counts as a billable seat; office assigns field work |
| Freelance | Independent worker; not a seat; uses the offer/claim portal and can work across shops |
| Seat | Billable user slot for office staff and staff templaters/fitters |
| Milestone | Payment stage defined in payment terms (deposit, balance, etc.) |
| Deposit gate | Block on leaving Invoice status until deposit is paid |
| Remainder / balance invoice | Second (or full) payment invoice — after fit by default, or days before planned fit if configured |
| Templater tier | Preferred vs standard priority for freelance job offers |
| Support session | Timed access for CutBench staff to view your org |
| Entitlement | Plan-gated feature (Pro reports, custom domain, etc.) |
| PWA | Progressive Web App — install CutBench on mobile |